Parts Expeditor Questionnaire

1Job Description
2Personal Information
  • Overview

    We are looking for someone to lead our parts department by managing the flow of parts through the shop from start to finish in a timely and effective manner. This requires constant communication with the Service Advisors, Technicians, and Vendors throughout all stages of the process to maintain an efficient and smooth workflow.

    *** This is a full-time position / Monday thru Friday from 7:30 - 5:30 ***

  • What you can expect from us

    • We are closed on weekends
    • An open and friendly work environment
    • We actually care about you. You're not just a number
    • Holiday Pay
    • Paid Time Off (PTO)
    • Short-Term & Long-Term Disability Insurance
    • Life Insurance
    • Health Insurance
    • Retirement Plan
    • Christmas Club Savings & Bonus Plan
    • Uniforms
    • Employee Discounts
  • What we can expect from you

  • Experience & Ability:
    • A minimum of 4 years in the automotive industry, customer relations, or a similar position.
    • You have a strong work ethic.
    • You are humble.
    • You are teachable.
    • You are respectful.
    • You show up and are ready to work at the scheduled time each day.
    • You perform each part of your job with accuracy, professionalism, pride, and integrity.
    • You have an open and positive attitude at all times.
    • You promote positive morale in the office and shop.
    • You have a good understanding of automotive components.
    • You have strong computer skills.
    • You practice good listening skills.
    • You analyze the facts and make good decisions.
    • You have good problem-solving abilities.
    • You are extremely detail-oriented.
    • You have a sense of urgency and want to get things done.
    • You are flexible and adaptable.
    • You under promise and over deliver.
    • You have a sense of humor.
  • What would make you stand out

  • Experience & Ability:
    • Having a Team first mindset
    • The ability to work with minimal supervision
    • You go above and beyond the normal expectations
    • You have a good understanding of automotive components
    • Previous experience working with a parts department or similar setting
    • Familiarity with Google Workspace and Microsoft programs
    • ASE Certification P2 - Parts Specialist Accreditation
  • What your day might look like

  • Practical Application of Skills:
    • Assist Service Advisors with vehicle check-in each morning to expedite production.
    • Assist Service Advisors by answering overflow phone calls.
    • Assist Service Advisors in finding and sourcing parts.
    • Assist Service Advisors with writing estimates.
    • Help Service Advisors maintain workflow and productivity by knowing the status and tracking each part on all repair orders.
    • Help Technicians by managing the flow of parts through the repair process from start to finish.
    • Receive parts on Repair Orders and organize them on the Technician's shelves.
    • Manage inventory Parts to ensure we have all the necessary parts, materials, and supplies.
    • Manage Warranty Parts Returns and Warranty Labor claims.
    • Post and organize Vendor Invoices for month-end reconciliation.
    • Pick up and deliver parts as needed.