Parts Expeditor Questionnaire

1Job Description
2Personal Information
3Questions
4Experience
5Resume

  • Overview

    We are looking for someone to lead our parts department by managing the flow of parts through the shop from start to finish in a timely and effective manner. This requires constant communication with the Service Advisors, Technicians, and Vendors throughout all stages of the process to maintain an efficient and smooth workflow.

    Our Core Values:

    • Have Quiet Confidence: No egos, secure in abilities, open-minded.
    • Do What It Takes: Ownership, initiative, hard work, efficiency, proactive problem-solving.
    • Do it Right: Integrity, honesty, making the right choices, no compromises.
    • Help Others: Mentorship, empathy, making a positive difference.
    • Have Fun: Good attitude, celebrate wins, sense of humor.

    *** This is a full-time position / Monday thru Friday from 7:30 - 5:00 ***

  • What you can expect from us

    • We are closed on weekends
    • An open and friendly work environment
    • We actually care about you. You're not just a number
    • Holiday Pay
    • Paid Time Off (PTO)
    • Short-Term & Long-Term Disability Insurance
    • Life Insurance
    • Health, Dental and Vision Insurance
    • Retirement Plan
    • Christmas Club Savings & Bonus Plan
    • Uniforms
    • Employee Discounts on service and parts
    • Professional development opportunities

  • What we can expect from you

  • Experience & Ability:
    • A minimum of 4 years in the automotive industry, customer relations, or a similar position.
    • You have a strong work ethic.
    • You are humble.
    • You are teachable.
    • You are respectful.
    • You show up and are ready to work at the scheduled time each day.
    • You perform each part of your job with accuracy, professionalism, pride, and integrity.
    • You have an open and positive attitude.
    • You promote positive morale in the office and shop.
    • You have a good understanding of automotive components.
    • You have strong computer skills.
    • You practice good listening skills.
    • You analyze the facts and make good decisions.
    • You have good problem-solving abilities.
    • You are detail-oriented.
    • You have a sense of urgency and want to get things done.
    • You are flexible and adaptable.
    • You under promise and over deliver.
    • You have a sense of humor.

  • What would make you stand out

  • Experience & Ability:
    • Having a Team first mindset
    • The ability to work with minimal supervision
    • You go above and beyond the normal expectations
    • You have a good understanding of automotive components
    • Previous experience working with a parts department or similar setting
    • Familiarity with Google Workspace and Microsoft programs
    • ASE Certification P2 - Parts Specialist Accreditation

  • What your day might look like

  • Practical Application of Skills:
    • Assist Service Advisors with vehicle check-in each morning to expedite production.
    • Assist Service Advisors by answering overflow phone calls.
    • Assist Service Advisors in finding and sourcing parts.
    • Assist Service Advisors with writing estimates.
    • Help Service Advisors maintain workflow and productivity by knowing the status and tracking each part on all repair orders.
    • Help Technicians by managing the flow of parts through the repair process from start to finish.
    • Receive parts on Repair Orders and organize them on the Technician's shelves.
    • Manage inventory Parts to ensure we have all the necessary parts, materials, and supplies.
    • Manage Warranty Parts Returns and Warranty Labor claims.
    • Post and organize Vendor Invoices for month-end reconciliation.
    • Pick up and deliver parts as needed.