Effective date: October 4, 2025
Applies to: www.atcautocenter.com and related content, features, and communications (the “Website”)
[atc] Auto Center (“[atc],” “we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Policy explains what we collect, how we use it, and the choices you have when you interact with our Website and with our team online (including email and text/SMS). By using the Website, you agree to this Policy and our Terms of Use (the “Terms”) (https://atcautocenter.com/terms-of-use/).
1) Information We Collect
a) Information you provide directly
- Contact details (name, email, phone) when you schedule, request an estimate, or send us a message.
- Vehicle and service details you share in forms or during appointments.
- Payment-related details you provide to complete a purchase or service authorization (processed by our payment partners).
b) Information collected automatically
When you browse the Website, we (and our service providers) may automatically collect technical data such as IP address, browser type, device identifiers, pages viewed, time on site, and referral/exit pages. We may use tools like Google Analytics and similar technologies to generate aggregate statistics and improve the site.
c) Cookies, pixels, and similar tech
We use cookies and pixel tags to operate the site, remember preferences, measure performance, and (where allowed) tailor content/ads. You can control cookies in your browser settings; blocking some cookies may impact site functionality. We may also use social media pixels that allow those platforms to deliver more relevant messages to you.
d) Communications data (Email & SMS)
If you email us, sign up for messages, or opt into text updates, we may store your communication and contact details to respond and to provide service updates (e.g., appointment confirmations, “vehicle ready” messages) and occasional promotions. You can unsubscribe from emails via the footer link; you can opt out of texts by replying STOP (or as instructed in the message).
e) Children’s information
Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can delete it.
2) How We Use Information
We use your information to:
- Provide, maintain, and improve the Website and our services.
- Schedule and manage appointments, estimates, and repairs.
- Communicate about your vehicle, invoices, approvals, and shop updates.
- Personalize and improve your website experience and marketing (where permitted).
- Protect our Website, users, and business; comply with law; and enforce the Terms.
3) When We Share Information
We do not sell or rent your personal information. We may share it with:
- Service providers/partners that help us operate the Website, process payments, send email/SMS, host data, or provide analytics/advertising support—only as needed to perform their services under confidentiality obligations.
- Professional advisors (e.g., attorneys, auditors) and authorities when required by law or to protect rights, safety, or property.
- Successors in connection with a corporate transaction.
We are not responsible for the privacy practices of third-party websites linked from our site; review their policies before providing information.
4) Your Choices
- Emails: Use the unsubscribe link in any message to stop marketing emails. Service/transactional emails may still be sent as needed to complete your requests.
- Texts/SMS: Reply STOP to opt out of marketing texts; reply HELP for help. (Message & data rates may apply.)
- Cookies/Tracking: Adjust your browser settings to refuse or delete cookies. Some third-party ad platforms and social networks provide additional ad preference controls.
5) Data Security & Retention
We use commercially reasonable safeguards designed to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security. We keep personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, or to resolve disputes.
6) International Users
If you access the Website from outside the United States, your information may be transferred to and processed in the U.S., where laws may differ from those in your jurisdiction. By using the Website, you consent to this transfer.
7) State/Regional Rights
Depending on where you live, you may have rights to request access, correction, deletion, or to limit certain uses of your personal information. To exercise these rights, contact us using the details below. We will verify and respond consistent with applicable laws.
8) Changes to This Policy
We may update this Policy from time to time. If we make material changes, we’ll post the update on this page and adjust the “Effective date” above; we may also notify you by email or a site notice when appropriate. Please review this page periodically for updates.
9) Contact Us
Questions or privacy requests? We’re here to help.
Email: webmaster@atcautocenter.com
Augusta: 1853 Gordon HWY, Augusta, GA 30904 • (706) 738-7812
Grovetown: 303 Grimaude BLVD, Grovetown, GA 30813 • (706) 303-3333
Related Policies
- Terms of Use – governs your use of the Website and includes acceptable/unacceptable use, restricted access, and other important terms.